There’s Always Someone on The Other Side
Being a consumer in the age of things ‘automatic’ can be easy, quick and convenient. At the same time, the need for human connection is still relevant. The PII team values and still exhibits quality customer service in the world of technology and kiosks. Though customers can email and place orders online, we at Progressive are a brick and mortar office, eager to receive inquiries from our customers.
We know the value of a friendly voice waiting to assist specific customer needs. We are mindful of the generation that is not tech savvy. The diversity at PII accommodates customers of every background. Our office is located in Chicago, and we ship nation-wide.
We’re not only a work team, but we are also consumers. We believe that customer service is based not only on efficiency; but, how we make our customers feel. Because of our personal experience as every day shoppers, we sympathize with the inconveniences that may be faced. Though we are an e-commerce business, we make sure our customers know there’s always someone on the other end of the line.
Category: Blog Entry
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