Modern Company for The Modern Customer
At Progressive Industries, Inc., we work hard to live up to our company name. Staying abreast of current trends in online retail, improving our customer interface & adapting to meet our customers’ data transmission needs are just a few ways that we strive to be “progressive” in our everyday business operations.
Progressive’s push to stay relevant in a constantly changing and increasingly pertinent eCommerce environment means we’ve adapted to exceed the needs and expectations of our valued customers. Progressive offers full online ordering capability for contracted customers, with a user-friendly punch out interface that allows authorized buyers to view and order their materials in a few easy clicks. We are also completely EDI capable, and can communicate with our customers and vendors electronically–a must have in today’s fast paced, technologically driven climate.
Additionally, through rigorous daily review of our online eCommerce portal, we are constantly improving and upgrading to ensure our customers have the best possible shopping experience. Not only are we just a phone call away, we now offer a live chat option for all of your customer service needs. We love hearing from our customers, and learning from the feedback what we are doing right, and how we can improve. For example, you asked and we answered–Progressive Industries, Inc. now offers Free Shipping on all orders!
While this expansion has posed unique learning experiences for a 34 year old company, we love a good challenge and take pride in the growth we’ve achieved.
Category: Blog Entry
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